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Terms and Conditions

 

Booking Policy & Consent

 

1. Booking & Payment

  • Appointments can be booked through the online booking link or by direct contact.

  • A 100 SAR non-refundable deposit is required to confirm the appointment.

  • Payments are accepted via bank transfer or electronic payment only. Cash is not accepted.

  • Prices are subject to change without prior notice.

 

2. Lateness & Cancellations

  • If I am more than 15 minutes late, my appointment will be automatically canceled and the deposit forfeited.

  • Appointments may be rescheduled or canceled only up to 24 hours before the scheduled time. After that, the deposit cannot be refunded or transferred.

 

3. Refill Service

  • Refill appointments are recommended two weeks after the initial application.

  • If less than 40% of lash extensions remain, the service will be considered a new full set.

 

4. Procedure Understanding

  • Eyelash extensions involve attaching synthetic lashes to natural lashes using professional adhesive.

  • My eyes must remain closed during the entire procedure.

  • I understand that I should not wear contact lenses during the procedure, as doing so may cause dryness, irritation, redness, or an increased risk of infection.

 

5. Risks & Allergies

  • All products used are professional and safe, however individual allergic reactions may occur.

  • Possible risks include: irritation, allergy, redness, watery eyes, or natural lash shedding.

  • If I experience unusual symptoms (such as persistent itching, redness, or tearing), I should seek medical attention immediately. The lash technician is not responsible for any medical issues.

 

6. Aftercare Responsibility

  • I am responsible for following all aftercare instructions (such as avoiding water and steam for the first 24 hours).

  • Failure to follow aftercare instructions may affect lash retention. In such cases, the lash technician is not responsible.

  • Any fixes or touch-ups after the session are considered an additional service and will be assessed separately.

 

7. General Liability

  • The lash technician is not responsible for any damage to natural lashes if aftercare instructions are not followed or if there are pre-existing conditions.

  • Results vary depending on natural lashes, eye shape, and adherence to aftercare.

 

 

By agreeing to the booking policy and consent above, I confirm that I have read and understood all of the terms, I voluntarily agree to proceed with the service, and I release the lash technician from any effects or complications.